Bob Brown’s “Selling Benefits to Guests, Not Menu Items”

What is your guests’ need or desire for this particular visit?  Asking the right questions to learn this key information is the skill necessary to sell benefits to the guest rather than a menu item itself.  This is a genius technique. Here are some of his examples:...

Various changes in liquor law

Changes to required Information on Brand Labels of Alcoholic Beverage Products Sold in New York State Part One Effective March 26, 2014, ABCL §107 it requires that brand labels contain: The brand or trade The class and type of alcoholic beverage The net contents of...

Does your business meet its 5 target metrics?

Jon Taffer’s bar science reveals these indicators of a profitable business: Labor costs are less than 28% of revenues Beverage costs are less than 21% of revenues Rent costs are less than 10% of revenues Your profit margin should be at least 26% Your revenue should be...

Your Business Lease – Not a Place to Pinch Pennies

Every day you read sad stories about restaurant and bar owners who are taken advantage of by landlords (for example, local businesses like South Wedge Colony Tavern and La Casa).  Most people underestimate the financial value and impact of a commercial lease.  With...