If you have been following my blog, you will see some ideas on how restaurants can reduce their operating costs to offset some of the increased labor ...
The State is Trying to Crack Down on the Black Market for Fake IDs
New York is pioneering a reportedly “unforgeable” driver’s license. The new driver’s license will be engraved with a ghost image that floats i...
Waterfront Restaurants
If you have a restaurant along the southern shores of Lake Ontario (Rochester and Sodus Bay), you should follow the news about a proposed water regula...
Employee Texting Can Cost Employers. Do you Have Delivery Employees that Put you At Risk?
Distracted driving causes accidents. In today’s mobile world, this extends beyond playing with the radio buttons, eating while driving or applying m...
The U.S. Department of Labor and Private Litigants Target Restaurant Industry
The U.S. Department of Labor has undertaken several major investigations against employers in the restaurant industry. The Department of Labor has cla...
Grand Opening Splash or Not?
When you launch your new restaurant, should you have a quiet opening or a big grand opening splash? Both have their own advantages. With an unobtrusiv...
Bring Reality TV Experience to your Restaurant
Looking to bring some publicity and introduce some creative menu offerings? The popular Food Network show “Chopped” gives contestants a basket of ...
5 Steps to Outstanding Customer Experience and Building Customer Loyalty
Restaurants are about the dining experience. Customer service is a major factor in whether a patron will return again or recommend your establishment ...
Why Do Franchisees Need to Train Their Employees on Harassment?
Restaurant and bar owners need to train their employees on harassment, discrimination and retaliation. The younger generation that makes up much of ...
Security at Bars and Restaurants
All bars, restaurants, and other public establishments have an obligation to undertake reasonable steps to secure common areas against the foreseeable...