Looking to bring some publicity and introduce some creative menu offerings? The popular Food Network show “Chopped” gives contestants a basket of ...
5 Steps to Outstanding Customer Experience and Building Customer Loyalty
Restaurants are about the dining experience. Customer service is a major factor in whether a patron will return again or recommend your establishment ...
Why Do Franchisees Need to Train Their Employees on Harassment?
Restaurant and bar owners need to train their employees on harassment, discrimination and retaliation. The younger generation that makes up much of ...
Beware of Spies Bearing Wheelchairs
Do you have an architectural barrier that prevents a disabled person from using your premises? If so, then you have to remove that barrier if removal ...
Better Late than Never
Restaurant owners often forego taking a salary. Working hard for free is not a worthwhile way to spend your time, or money. There is too much legal an...
Security at Bars and Restaurants
All bars, restaurants, and other public establishments have an obligation to undertake reasonable steps to secure common areas against the foreseeable...
Text Marketing Gets Chain Pizza Company in Hot Water
There is a pending class action against Papa John’s pizza and some of its franchisees for sending unsolicited text advertising messages. The case in...
Considering Franchising?
You have a successful restaurant or bar. You were thinking of expanding to a second location on the other side of town to increase your market span, a...
Notice to Communities on Renewal Applications
All on-premises licensees for full liquor (bars, taverns, restaurants, clubs, etc.) must, 30 days before submitting a new application to the State Liq...
Wrinkle Inn
A veteran restauranteer was sharing the tale of his landmark restaurant and how people referred to his eatery as the “Wrinkle Inn” because it had ...