USA Today had an article on November 17, 2013, “Malls lure holiday shoppers with freebies” by Bruce Horovitz. The article got me thinking, could...
How the SLA loosely defines “help”
For some, applying for a New York State liquor license can be one of the most stressful and frustrating parts of opening a business. Like so many gove...
Taking Customer Service to a New Level
Do you have days when you feel flustered? You just can’t perform your best when your mind is swirling around so many thoughts and worries. Many cust...
Lower Coffee Prices Can Help Offset Some of the Increased Minimum Wage and Food Cost Expenses for Restaurants
If you have been following my blog, you will see some ideas on how restaurants can reduce their operating costs to offset some of the increased labor ...
The State is Trying to Crack Down on the Black Market for Fake IDs
New York is pioneering a reportedly “unforgeable” driver’s license. The new driver’s license will be engraved with a ghost image that floats i...
Due Diligence – Learning about the Business Before We Jump in with Both Feet
When evaluating a potential investment or purchase of an operating business, you should carefully evaluate the business to learn as much as you can. W...
Waterfront Restaurants
If you have a restaurant along the southern shores of Lake Ontario (Rochester and Sodus Bay), you should follow the news about a proposed water regula...
Employee Texting Can Cost Employers. Do you Have Delivery Employees that Put you At Risk?
Distracted driving causes accidents. In today’s mobile world, this extends beyond playing with the radio buttons, eating while driving or applying m...
The U.S. Department of Labor and Private Litigants Target Restaurant Industry
The U.S. Department of Labor has undertaken several major investigations against employers in the restaurant industry. The Department of Labor has cla...
Grand Opening Splash or Not?
When you launch your new restaurant, should you have a quiet opening or a big grand opening splash? Both have their own advantages. With an unobtrusiv...